We will be dispatching orders through 21st December.
For pre-Christmas delivery though, we recommend ordering no later than:
Last Orders – 1pm Tuesday 18th December*
If you’re worried, we do offer a Guaranteed Next Day delivery service for orders placed by 12pm midday – details below.
Any questions, please get in touch.
*This is based on the information provided to us by Royal Mail and our couriers. We have added in some extra ‘padding’, but please be aware that we are relying on third parties to deliver your parcels, and that adverse weather conditions and large order volumes may cause delays.
Fast, great value, and often FREE!
We try our best to make our shipping rates easy to understand and as low as possible.
We also dispatch right up until the last post, so many packages ordered late in the day may still arrive within the next 1-2 days!
UK Standard Flat Rate Delivery
FREE on orders above £50, Flat Rate of £4.75 for orders below £50.
Most items dispatched same day (Monday to Friday).
Delivery typically within 2 working days, generally within 3 working days (Monday to Saturday).
Small & medium orders via Royal Mail – tracked and untracked services; Large orders via UPS – fully tracked.
UK Guaranteed Next Day Delivery
Flat Rate of £11.95.
Orders must be placed before 12pm midday.
Orders delivered before the end of the next business day (Monday to Friday) via UPS/Royal Mail – fully tracked service.
Unsure which service to choose?
Below is some detailed information about our two UK delivery options.
When will I get my soaps?
UK Standard Flat Rate Delivery Service –
Most orders are dispatched the very same day they are placed (Monday to Friday).
You will receive an email once we have dispatched your order.
Small and Medium orders (up to 12 bars or similar*) generally arrive within 2 days (Monday to Saturday), following dispatch. Sent via Royal Mail 48 service.
Large orders (above 12 bars or similar*) generally arrive the next business day (Monday to Friday), following dispatch. Sent via UPS, fully tracked – you will receive tracking details via email.
*Our soaps are handmade and therefore packages can vary in weight.
UK Guaranteed Next Day Delivery Service –
You will receive your order by the end of the next business day (Monday to Friday), provided that your order has been placed before 12pm midday. Sent via Royal Mail or UPS, fully tracked services – you will receive tracking details via email.
Orders placed before 12pm midday on a Friday will be delivered by the end of the business day the following Monday.
Orders placed after our 12pm midday deadline are not guaranteed to arrive by the end of the following business day (Monday to Friday).
Orders placed after our 12pm midday deadline are not eligible for postage refunds if the package does not arrive by the end of the following business day (Monday to Friday).
Other delivery options
If you need your package delivered to an international location we don’t ship to as standard, or you have a different non-standard delivery requirement, that’s not a problem.
Just get in touch with us by phone on 01480 860 137 or via email and we’ll do our best to accommodate you.